Creating Approval Workflows
Fast-growing brands are creating promotions across their entire sales team, with deductions of varying degrees that are flowing in. For most brands, reviewing a $50 deduction is not as important as reviewing a $500 deduction - the same goes for reviewing promotional spend.
That's why we built Approval Workflows, so that users can collaborate across the team and require various levels of approval based on pre-set thresholds.
How to Configure an Approval
In Confido, users can create approval workflows for both deductions and promotions.
Promotion Approvals
The team can create an approval layer either based on the dollar threshold (ie. all promotions that are above $500), or baed on the type (ie. all OI's must be approved by manager)
Here's an example approval created, where all promotions that require over $500 of spend must be approved by Keegan.
Deduction Approvals
The team can also create an approval layer for deductions. For the trigger, when a deduction is:
- Received
- Classified
- Classified with Backup
- Pushed
- Sent to Clearing
- Cleared
Then configure:
- Customer - ie. Deductions received from Kroger
- Amount - ie. Deductions pushed that are over $500
- Dispute Likelihood - ie. Deductions classified with high dispute likelihood
- Account - Relevant if you want to segment by subsidiaries
Then, assign the appropriate approver for the deduction. This allows users to review high priority deductions that will have a larger impact on the brand.
